Privacy Policy

We collect technical data such as device identifiers, IP address, browser and operating system, and basic connection logs to operate and secure the site. We also gather analytics data about pages visited, session duration, and feature usage to improve the experience. When you contact us or create an account, we may collect contact details like name, email address, phone number, and any messages you provide so we can respond and deliver services. Limited transaction data may be processed through third-party processors when payments are involved.

How we use information to deliver and improve service

Your data helps us provide, personalize, and maintain the site, troubleshoot issues, and protect against fraud and abuse. We use analytics to optimize content and performance, and with consent, we may send updates, service notices, or marketing communications. Tracking technologies such as cookies and similar tools are used for preferences and analytics—see our cookie policy for details and choices about tracking.

Consent and the legal bases for processing

We rely on consent where required, and on other lawful bases such as contract performance, legitimate interests (for security, fraud prevention, and service improvement), and legal obligations. You can withdraw consent for marketing or tracking at any time without affecting processing based on other legal bases, though withdrawing certain permissions may change how features work.

How long we retain your information

We retain personal data only as long as necessary to fulfill the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Some information, like aggregated or anonymized analytics, may be kept indefinitely for trends and reporting. We periodically review retention needs and securely delete or anonymize data that is no longer required.

Third-party processors and data transfers

We work with trusted partners—hosting providers, analytics services, payment processors, email and notification vendors, and fraud-prevention firms—who process data on our behalf. These processors are bound by contractual safeguards to protect your information. In some cases, data may be transferred across borders, and we require contractual and technical measures to maintain appropriate protection.

Your rights and how to reach us

You have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing; you may also lodge a complaint with a supervisory authority if applicable. To exercise your rights or ask questions, use our contact page or email the privacy team at privacy@slotsworlds.com; we may request information to verify your identity and aim to respond promptly, typically within 30 days. We take data protection seriously and will work with you to address requests and concerns.