Reviews

A great player review is clear, specific, and focused on facts rather than frustration. Tell the story of what happened in plain terms: dates and times, the game or bet type, the device and browser or app you used, and the outcome you expected versus what occurred. Short, chronological accounts make it easy for other players and editors to follow the issue and assess credibility.

Show proof: what evidence strengthens a submission

Include timestamps, screenshots, and any relevant chat transcripts or transaction IDs to back your account. Time-stamped screenshots of error messages, balance changes, or in-app notifications are especially useful; redact personal information like account numbers or full names before uploading. If you have a live chat transcript, paste the relevant lines and note the time and agent ID; phone call times and reference numbers also help auditors verify claims.

How we moderate reviews to keep things fair

We use a combination of automated filters and human review to remove spam, hate speech, and personally identifying information while preserving legitimate complaints. Editors check evidence against the timeline you provide, request clarification when needed, and remove or edit submissions that are defamatory, unverifiable, or abusive. We may contact you to confirm details, and we welcome reasonable follow-ups if new evidence appears.

How aggregated player feedback shapes our ratings

Individual reports help us spot patterns when we compile aggregated feedback into ratings and editorial notes. Verified incidents and repeated problems carry more weight in our scoring, and recurring issues trigger deeper investigations or updates to our guides. Aggregated data informs the metrics we publish and helps other players make smarter choices without promising specific outcomes.

Writing tips: keep it factual, respectful, and useful

Stick to what you know, avoid exaggeration, and be polite—clear, respectful language improves the chance your review will be published and acted on. Check your timestamps and screenshots for clarity, remove private data, and include contact details if you’re open to follow-up. Read about how we evaluate submissions on our how-we-rate page, and thank you for helping create a more transparent playing environment.