Self-Exclusion

Self-exclusion is a proactive way to limit access to gambling when play becomes risky or feels out of control. It’s not a punishment—it's a protective measure you choose to put in place to stop account access, pause marketing contacts, and reduce impulsive behavior on casino sites, sportsbooks, and gaming apps. For many people, it’s the simplest effective step between trying to cut back and seeking more formal help.

What self-exclusion actually does

When you activate self-exclusion, operators typically block logins, deposits, and wagers on your account, and remove you from promotional communications. Depending on the operator or state program, self-exclusion can also add your name to a centralized exclusion list that prevents you from opening new accounts with participating operators. In most cases, you can still request a withdrawal of any remaining balance, but the ability to gamble will be suspended.

Typical durations and what they mean

Durations range widely: short "cooling-off" periods can be as brief as 24 hours or 7 days, while standard self-exclusion terms often run from six months to five years, and lifetime bans are also available. Cooling-off windows are meant for immediate, short-term breaks; long-term options are designed to give you sustained distance from gambling. Choose a length that matches your goals, and remember you can start with a shorter period and opt for a longer one later.

How to request a self-exclusion

Most operators let you request self-exclusion through account settings, the help center, or by contacting customer support directly; some states provide centralized programs that cover multiple operators. Be prepared to verify your identity—sites will often require you to confirm your choice in writing or through an account workflow. If you’re unsure where to start or need additional resources, visit our responsible gambling page for guidance and links to support services.

Cooling-off vs. long-term blocks: key differences

A cooling-off period is reversible and often ends automatically after the set time, letting you return to normal account use with little paperwork. Long-term exclusions are stricter: they often require a formal reactivation process, additional waiting periods, or direct contact with operator support to lift the block. Long-term and lifetime options may also be reportable to state-wide exclusion lists that prevent you from registering new accounts with other licensed operators.

Data handling basics and what to expect during and after

Operators retain records related to self-exclusion for regulatory compliance and fraud prevention, and they should stop marketing to excluded customers unless you explicitly permit contact for safety or support reasons. During the block, expect restricted account access, halted promotions, and an emphasis on helping you access support resources. After the period ends, short cool-offs typically restore account access automatically, while long-term exclusions may require identity checks or a formal reinstatement request; documentation and timelines vary by operator and state, so ask customer support for the specific process.

Self-exclusion is a straightforward, effective tool for protecting yourself and regaining control, and it works best when combined with support from trusted friends, family, or professional services. If you need help choosing the right option, a quick call or message to customer support or a local help line can make the next steps clearer.